This intermediate track covers the full spectrum of supply chain and operations management. You will begin with the fundamentals of operations — inputs, transformation, and outputs — then move into supply chain design and strategy, demand forecasting, inventory optimization, lean and quality management, logistics and distribution, and finally supply chain risk and sustainability. Real-world case studies from companies like Toyota, Amazon, Zara, and Apple illustrate every concept. By the end, you will be equipped to analyze, design, and improve supply chain operations in any industry.
Understand the role of operations management, the input-transformation-output model, productivity measurement, and the value chain
Explore supply chain models, make-or-buy decisions, vertical integration, outsourcing strategies, and the impact of globalization on supply chain design
Learn qualitative and quantitative forecasting methods, understand forecast error, and tackle the bullwhip effect in supply chains
Master Economic Order Quantity, reorder points, safety stock calculations, ABC analysis, and Just-in-Time inventory strategies
Implement the Toyota Production System, Six Sigma, Total Quality Management, and continuous improvement frameworks to eliminate waste and improve quality
Evaluate transportation modes, design warehousing and distribution strategies, optimize last-mile delivery, and understand reverse logistics
Assess supply chain risks, build resilience strategies, and implement green supply chain and circular economy practices
A comprehensive 20-question assessment covering all topics from the Supply Chain & Operations track
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