This beginner-friendly track introduces you to the foundations of management. You will explore the roles and functions of managers at every level, learn how to set strategic goals and structure organizations for success, and discover the leadership and motivation theories that drive high-performing teams. The track also covers communication, decision-making biases, conflict resolution, and change management frameworks like Kotter's 8 Steps. By the end, you will be equipped with the frameworks and vocabulary to manage people, projects, and performance effectively.
Understand what managers do, the four functions of management, organizational levels, and Mintzberg's managerial roles
Learn how to set effective goals, distinguish strategic from tactical planning, and use SWOT analysis to inform decision-making
Learn how organizations are designed, including span of control, centralization vs. decentralization, and matrix structures
Explore major leadership styles and motivation theories, from Maslow and Herzberg to transformational leadership
Master effective communication, overcome common barriers, and use structured approaches to make better decisions while avoiding cognitive biases
Understand team development stages, resolve workplace conflict, and develop negotiation skills
Learn how to measure performance with KPIs and the Balanced Scorecard, and lead organizational change using Kotter's 8-Step Model
A comprehensive 20-question assessment covering all topics from the Management Fundamentals track
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